All Systems Operational
Activations | Provisioning   ? Operational
Calling   ? Operational
Texting   ? Operational
MMS Messages   Operational
Republicwireless.com   ? Operational
Online Store   ? Operational
My Account Portal   ? Operational
Community Forums   ? Operational
Support | Help Center   ? Operational
Voicemail   Operational
Republic Anywhere   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our cellular partner will be performing network maintenance on Sunday, 02/11/2018, from 1:00 AM - 11:00 AM ET. During this maintenance period cellular activations, profile updates, and change plans will be unavailable for our devices. Any issues or further updates about the maintenance will be posted here. We apologize for any inconvenience this may cause and thank you for your patience.
Posted on Feb 9, 15:28 EST
Our cellular partner will be performing network maintenance on February 25th, from 1:00 AM - 8:00 AM ET. During this maintenance period cellular activations, profile updates, and change plans will be unavailable for our devices. Any issues or further updates about the maintenance will be posted here. We apologize for any inconvenience this may cause and thank you for your patience.
Posted on Feb 22, 14:20 EST
Past Incidents
Feb 23, 2018

No incidents reported today.

Feb 22, 2018

No incidents reported.

Feb 21, 2018

No incidents reported.

Feb 20, 2018
Resolved - A server issue caused some intermittent failures with voicemail notifications and voicemail message playback. We can confirm the issue is resolved at this time.
Feb 20, 17:38 EST
Investigating - We are currently investigating reports of missing voicemail notifications and intermittent dead air when trying to leave a voicemail message for a Republic number. We'll provide updates here when we have more information. We apologize for any inconvenience this has caused and thank you for your patience.
Feb 20, 17:00 EST
Feb 19, 2018

No incidents reported.

Feb 18, 2018
Completed - The scheduled maintenance has been completed.
Feb 18, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 01:00 EST
Scheduled - Our cellular partner will be performing network maintenance on February 18th, from 1:00 AM - 11:00 AM ET. During this maintenance period cellular activations, profile updates, and change plans will be unavailable for our devices. Any issues or further updates about the maintenance will be posted here. We apologize for any inconvenience this may cause and thank you for your patience.
Feb 15, 16:17 EST
Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018

No incidents reported.

Feb 14, 2018
Resolved - All affected members have reported success completing cellular configuration, and there have been no new reports of the issue, so we are marking this issue as resolved. If you are still experiencing problems with your phone, please open a support ticket and an agent will assist you as soon as possible!
Feb 14, 14:07 EST
Monitoring - At this time, it appears that cellular configuration is completing normally for all members. We are continuing to investigate the root cause, and will monitor to ensure that the issue is resolved completely.
Feb 14, 13:55 EST
Investigating - We are currently investigating reports of phones being unable to complete their cellular provisioning during an activation attempt. We'll provide updates here when we have more information. We apologize for any inconvenience this has caused and thank you for your patience.
Feb 14, 13:27 EST
Feb 13, 2018
Resolved - MMS rates have returned to normal levels at this time. If you are still experiencing problems with your phone, please open a support ticket and an agent will assist you as soon as possible!
Feb 13, 19:51 EST
Monitoring - We have received word from our partner that the root cause of this issue was identified, and a fix has been put in place. Delayed MMS messages are being delivered and new MMS messages are flowing normally again. We will continue monitoring to ensure there are no further issues.
Feb 13, 16:53 EST
Update - Update: It appears that outbound MMS (to non Republic Wireless numbers) is also experiencing delays at this time. We are continuing investigation, and will continue to provide updates as we learn more.
Feb 13, 16:44 EST
Investigating - We are currently investigating reports of delays receiving MMS messages from non-Republic Wireless numbers. We'll provide updates here when we have more information. We apologize for any inconvenience this has caused and thank you for your patience.
Feb 13, 16:30 EST
Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018
Completed - The scheduled maintenance has been completed.
Feb 10, 23:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 19:00 EST
Scheduled - We will be performing system maintenance on February 10th, from 7:00 pm - 11:00 pm ET. During this system maintenance the customer portal, web views, Republic store, cellular activations and change plans will be unavailable. Any issues or updates will be posted here. We apologize for any inconvenience this may cause and thank you for your patience.
Feb 10, 13:05 EST
Resolved - The queued workflows affected by the outage have processed successfully. If you are still experiencing problems with your phone or account, please open a help ticket and a support agent will assist you as soon as possible.
Feb 10, 16:04 EST
Monitoring - Our cellular partner is reporting that the system issue is resolved. We are beginning to see the queued requests processed at this time - however, delays will still be experienced until the queue has cleared. We will continue to monitor the situation until the queue of requests has cleared.
Feb 10, 15:07 EST
Update - Our cellular partner's support teams are actively engaged working towards a resolution. New requests continue to be delayed while the outage is on-going.
Feb 10, 11:48 EST
Identified - Our cellular partner has reported a system issue that is impacting new activations, plan changes, and cancellation requests. New requests will be delayed while the backlog processes.
Feb 10, 10:41 EST
Investigating - We are currently investigating reports of some members being unable to complete new activation and plan change requests. We'll provide updates here when we have more information. We apologize for any inconvenience this has caused and thank you for your patience.
Feb 10, 10:14 EST
Feb 9, 2018

No incidents reported.