V3 Device activations are now processing in real-time. If you are still experiencing problems with an activation, change plan request, or cancellation please open a support ticket and an agent will assist you as soon as possible!
Jun 23, 09:29 EDT
Our partner has identified the issue and is working towards a resolution. Activations and account maintenance will continue to experience issues until a fix is put into place.
Jun 23, 00:23 EDT
Our cellular partner is still actively engaged in resolving the issue with their provisioning systems. We will post further updates as they become available.
Jun 22, 15:06 EDT
Our cellular partner is currently reporting problems with their provisioning systems. V3 devices may experience problems and/or delays when activating, changing plans, requesting new data, and cancelling their service lines.
We will update here once we have additional information.
Jun 22, 11:41 EDT