All Systems Operational
Activations | Provisioning   ? Operational
Calling   ? Operational
Texting   ? Operational
MMS Messages   Operational
Republicwireless.com   ? Operational
Online Store   ? Operational
My Account Portal   ? Operational
Community Forums   ? Operational
Support | Help Center   ? Operational
Voicemail   Operational
Republic Anywhere   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 19, 2018

No incidents reported today.

Jan 18, 2018

No incidents reported.

Jan 17, 2018

No incidents reported.

Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018
Completed - The scheduled maintenance has been completed.
Jan 14, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 01:00 EST
Scheduled - Our cellular partner will be performing network maintenance on January 14th, from 1:00 AM - 8:00 AM ET. During this maintenance period cellular activations, profile updates, and change plans will be unavailable for our devices. Any issues or further updates about the maintenance will be posted here. We apologize for any inconvenience this may cause and thank you for your patience.
Jan 12, 13:02 EST
Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018
Resolved - Our partner has given the all clear from their end and we can confirm that the backlog of system requests has processed successfully.

If you are still experiencing issues with your service, please open a support ticket and an agent will assist you as soon as possible!
Jan 11, 15:42 EST
Monitoring - Our partner has pushed a fix to their network and we are beginning to see the backlog of requests process at this time. New activation attempts that were initiated during the outage period may still be delayed until the backlog of requests is fully cleared. Portal and store access should be restored at this time.

We will continue to monitor the situation and hold off on resolution until we have confirmation that the backlog has cleared.
Jan 11, 14:24 EST
Investigating - Our system partner is experiencing issues with their network, resulting in problems with Republic phone activations, new purchase orders, and certain account portal functionality. . We'll provide updates here when we have more information. We apologize for any inconvenience this has caused and thank you for your patience.
Jan 11, 13:32 EST
Resolved - At this time we believe that all systems are fully operational. If you are still experiencing problems with your phone, portal, or store, please open a support ticket and an agent will assist you as soon as possible!
Jan 11, 09:42 EST
Monitoring - Our authentication system is in the process of being restored as we have identified the source of the problem and are in the process of fixing it, and are now in monitoring state.
Jan 10, 20:14 EST
Identified - Our network engineers have identified the problem and are working towards resolution.

In addition to the previously listed affected systems, MMS picture messaging and store portal access is also impacted.
Jan 10, 18:59 EST
Investigating - We are currently investigating problems with our authentication system - which is causing issues with phone activations, account portal access, and the support/help center.

Additionally, we are investigating reports of some users experiencing difficulties placing calls and text messages.

We will post additional information here once it is available.
Jan 10, 17:31 EST
Jan 9, 2018

No incidents reported.

Jan 8, 2018

No incidents reported.

Jan 7, 2018

No incidents reported.

Jan 6, 2018
Resolved - All inbound and outbound SMS messages are processing as expected. Resolving the incident at this time. If you are still experiencing problems sending or receiving SMS messages, please open a support ticket and an agent will assist you as soon as possible.
Jan 6, 12:10 EST
Monitoring - We continue to see inbound and outbound SMS messages process successfully. We are continuing to work with our upstream vendor to fully resolve this incident.
Jan 6, 11:49 EST
Update - We're seeing inbound and outbound SMS messages starting to process at this time. We are continuing to monitor for full stability.
Jan 6, 10:54 EST
Update - Republic continues to work with our upstream vendor as they have identified the issue and are working on restoration at this time.
Jan 6, 09:57 EST
Identified - Republic has confirmed with our upstream vendor that there is an outage in their network. We are currently monitoring and working to resolve.
Jan 6, 09:17 EST
Investigating - We are currently investigating reports of Inbound and Outbound SMS Messages to Offnet Numbers Failing. (Republic-to-Republic SMS text messaging should not be affected at this time). We are engaged with our network partners and are currently working on implementing a fix. We'll provide updates here when we have more information. We apologize for any inconvenience this has caused and thank you for your patience.
Jan 6, 09:09 EST
Jan 5, 2018
Completed - The scheduled maintenance has been completed.
Jan 5, 15:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 04:00 EST
Scheduled - We will be performing system maintenance on January 5th, from 4 am - 3 pm ET. During this system maintenance, issues such as: dropped calls, problems using cellular data, inability to send/receive text or picture messages maybe experienced. Any additional issues or updates will be posted here. We apologize for any inconvenience this causes and thank you for your patience.
Jan 4, 17:01 EST