All Systems Operational
Activations | Provisioning ? Operational
Calling ? Operational
Texting ? Operational
MMS Messages Operational
Republicwireless.com ? Operational
Online Store ? Operational
My Account Portal ? Operational
Community ? Operational
Support | Help Center ? Operational
Voicemail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 28, 2017
Resolved - This issue is now resolved. Please open or update your ticket if there are any lingering effects.
Mar 28, 16:55 EDT
Monitoring - We are beginning to see improvement of Support Ticket delivery within our Support Portal. We will continue to monitor for continued stability.
Mar 28, 14:32 EDT
Investigating - Our Support Portal and ticketing vendor has identified a service impairment on their platform.
Ticket creation and delivery may be experiencing a delay. We will update this alert once we have further information.
Mar 28, 13:31 EDT
Resolved - Our engineers have pushed a fix for this issue and we have verified that affected devices are now able to activate and issue change plan requests. If you are still experiencing issues with your service line, please submit a help ticket and a support agent will assist you as soon as possible.
Mar 28, 13:05 EDT
Investigating - We're currently investigating reports of problems activating devices and changing plans for some members. We'll provide updates here when we have more information. We apologize for any inconvenience this has caused and thank you for your patience.
Mar 28, 12:00 EDT
Completed - The scheduled maintenance has been completed.
Mar 28, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 07:45 EDT
Scheduled - We are extending our maintenance window while we do further testing.
Mar 28, 07:37 EDT
Completed - The scheduled maintenance has been completed.
Mar 28, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 06:00 EDT
Scheduled - We will be performing system maintenance on March 28th, from 6:00 am - 7:30 am ET. During this system maintenance the customer portal, web views, Republic store, cellular activations and change plans will be unavailable. Any issues or updates will be posted here. We apologize for any inconvenience this may cause and thank you for your patience.
Mar 27, 13:28 EDT
Mar 27, 2017

No incidents reported.

Mar 26, 2017
Completed - The scheduled maintenance has been completed.
Mar 26, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 00:00 EDT
Scheduled - We will be performing system maintenance on Sunday, March 26th, from 12:00am - 11:00 AM ET. During this system maintenance cellular activations and change plans will be queued until the maintenance completes. Any issues or updates will be posted here. We apologize for any inconvenience this may cause and thank you for your patience.
Mar 21, 10:29 EDT
Mar 25, 2017

No incidents reported.

Mar 24, 2017

No incidents reported.

Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017

No incidents reported.

Mar 20, 2017
Completed - The scheduled maintenance has been completed.
Mar 20, 11:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 10:00 EDT
Scheduled - We will be performing system maintenance on March 20th, from 10:00 am - 11:30 am ET. During this system maintenance the customer portal, web views, Republic store, cellular activations and change plans will be unavailable. Any issues or updates will be posted here. We apologize for any inconvenience this may cause and thank you for your patience.
Mar 17, 15:22 EDT
Mar 19, 2017
Completed - The scheduled maintenance has been completed.
Mar 19, 11:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 01:00 EDT
Scheduled - We will be performing system maintenance on March 19th, from 1:00am - 11:30am ET. During this system maintenance, cellular activations and profile updates will be unavailable for our 2.0 devices. Any issues or updates will be posted here. We apologize for any inconvenience this may cause and thank you for your patience.
Mar 17, 09:40 EDT
Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017

No incidents reported.

Mar 15, 2017
Resolved - All issues with the Help Support Portal are now resolved.
Mar 15, 19:58 EDT
Monitoring - A fix has been pushed for the Support Portal platform. Support tickets are being created normally, without delay. We will monitor for a while before final resolution.
Mar 15, 19:26 EDT
Investigating - Our Support Portal has identified a service impairment on their platform. Support Ticket creation and delivery may be delayed. We are currently investigating and will post more information here once available.
Mar 15, 16:07 EDT
Mar 14, 2017
Resolved - Closing the alert at this time - MMS to and from non-Republic numbers is now working without delay.
Mar 14, 11:53 EDT
Monitoring - We are seeing improved transmission of inbound and outbound MMS messages to non-Republic numbers at this time. Currently monitoring the situation in case further issues arise.
Mar 14, 10:34 EDT
Investigating - We're currently investigating reports of delays when sending and receiving MMS messages. We'll provide updates here when we have more information. We apologize for any inconvenience this has caused and thank you for your patience.
Mar 14, 09:14 EDT
Resolved - This issue is now resolved. Please open or update your ticket if there are any lingering effects.
Mar 14, 08:19 EDT
Investigating - We're currently investigating reports of delays when sending and receiving MMS messages. We'll provide updates here when we have more information. We apologize for any inconvenience this has caused and thank you for your patience.
Mar 14, 07:46 EDT