This issue is now resolved; all messaging going forward should work as normal. Please be aware that any messages sent from a different carrier to a Republic Wireless phone number between 8:45 AM ET and 12:00PM ET have been lost during the outage, and will not be delivered. (If you were expecting a text from someone, you might want to ask for them to send the message again.) We apologize for any inconvenience. If you have any further issues, please do not hesitate to open or update your support ticket.
May 17, 12:23 EDT
We have identified the root cause, and have pushed out a fix for the inability to receive text messages. We will continue monitoring for a while before final resolution.
May 17, 12:11 EDT
We're currently investigating reports of the inability to receive some text messages from off-net providers. We'll provide updates here when we have more information. We apologize for any inconvenience this has caused and thank you for your patience.
May 17, 11:44 EDT