Update - Our engineers have identified the causes of the issues involving moving an existing Republic Wireless number to a 5.0 plan and have resolved about 40% of the pending number transfers. They continue to work toward a resolution for those that have not yet processed. We appreciate your continued patience as you await the activation of your new 5.0 plan. Existing members who have been waiting to *begin* the activation process are advised to monitor our separate incident update at https://status.republicwireless.com/incidents/zyfyqh9990tx before beginning a new transfer request.
Jan 6, 13:44 EST
Update - Our engineers have identified the causes of the issues involving moving an existing Republic Wireless number to a 5.0 plan and have resolved about 40% of the pending number transfers. They continue to work toward a resolution for those that have not yet processed. We appreciate your continued patience as you await the activation of your new 5.0 plan. Existing members who have been waiting to *begin* the activation process are encouraged to log in to republicwireless.com/activate on your NEW account and proceed with attention to accuracy; the top cause for porting issues has been incorrect PIN entry.
Jan 5, 12:11 EST
Update - Our engineers have identified the causes of the issues involving moving an existing Republic Wireless number to a 5.0 plan and have resolved about 40% of the pending number transfers. They continue to work toward a resolution for those that have not yet processed. We appreciate your continued patience as you await the activation of your new 5.0 plan. Existing members who have been waiting to *begin* the activation process are encouraged to log in to republicwireless.com/activate on your NEW account and proceed with attention to accuracy; the top cause for porting issues has been incorrect PIN entry.
Jan 5, 12:11 EST
Identified - Our engineers have identified the causes of the issues involving moving an existing Republic Wireless number to a 5.0 plan and have resolved about 40% of the pending number transfers. They continue to work toward a resolution for those that have not yet processed. We appreciate your continued patience as you await the activation of your new 5.0 plan. Existing members who have been waiting to *begin* the activation process are encouraged to log in to republicwireless.com/activate on your NEW account and proceed with attention to accuracy; the top cause for porting issues has been incorrect PIN entry.
Dec 30, 23:11 EST
Investigating - Our engineers are investigating reports of issues when activating a 5.0 plan with an existing Republic Wireless number. We do not currently have an estimated time of resolution. We encourage any existing member who has purchased a 5.0 plan to wait until this incident is resolved before attempting to activate the new plan with your current RW number. We apologize for the inconvenience and thank you for your extended patience as we work to resolve this issue.
Dec 25, 14:04 EST
Identified - Our engineers have identified an issue preventing some numbers from transferring to our 5.0 plans, and they are implementing a fix. We ask that our members wait until this fix is in place and this status alert is updated before submitting any request to transfer a number. We apologize for the inconvenience and thank you for your patience as we work to resolve this issue.
Jan 6, 13:39 EST
Identified - Shipping Confirmation E-mails: When an order is shipped, there is currently a delay before the shipping confirmation e-mail is sent. You may receive your order before you receive the tracking number. Our engineers are investigating this issue. Thank you for your patience as you await your order, and we apologize for the inconvenience. As an alternative option, our shippers offer shipment tracking and management tools that can provide you with alerts when an order ships to your address. See USPS for Informed Delivery and UPS for UPS My Choice.
Jan 5, 12:23 EST
Activations | Provisioning ? Operational
Calling ? Operational
Texting ? Operational
MMS Messages Operational
Republicwireless.com ? Operational
Online Store ? Degraded Performance
My Account Portal ? Operational
Community Forums ? Operational
Support | Help Center ? Operational
Voicemail Operational
Republic Anywhere Operational
Cellular Data Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 21, 2022

No incidents reported today.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022
Completed - The scheduled maintenance has been completed.
Jan 16, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 13:01 EST
Scheduled - Our cellular partner will be performing network maintenance on January 16th, from 1:01 AM - 8:00 AM ET. During this maintenance period cellular activations, profile updates, and change plans will be unavailable for our devices. Any issues or further updates about the maintenance will be posted here. We apologize for any inconvenience this may cause and thank you for your patience.
Jan 14, 15:57 EST
Jan 15, 2022
Resolved - MMS delivery has returned to normal, and this incident has been resolved
Jan 15, 03:14 EST
Investigating - We are currently investigating MMS delivery delays on our 1.0, 2.0, and 4.0 service plans.
Jan 14, 20:58 EST
Jan 14, 2022
Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022
Completed - The scheduled maintenance has been completed.
Jan 9, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 01:00 EST
Scheduled - Our cellular partner will be performing network maintenance on January 9th, from 1:00 AM - 10:00 AM ET. During this maintenance period cellular activations, profile updates, and change plans will be unavailable for our devices. Any issues or further updates about the maintenance will be posted here. We apologize for any inconvenience this may cause and thank you for your patience.
Jan 7, 16:12 EST
Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.